I design unforgettable adventure vacations with exclusive experiences, and concierge support so you travel with ease

Refund Policy

The Concierge Care Fee is non-refundable and covers the time and expertise required to properly plan and manage your trip. This includes:

  • A travel consultation
  • Destination research and recommendations
  • Custom itinerary design
  • Quotes and trip proposals
  • Booking and managing all parts of your trip as one complete itinerary
  • Flight research and flight bookings (when applicable)
  • Travel insurance quotes
  • Managing your booking from deposit to departure
  • Support during travel, including 24/7 assistance beyond what the tour operator provides
  • Post-trip follow-up with suppliers, if needed

This fee is valid for 30 days and includes:

  • Up to two trip proposals for one destination
  • Up to two revisions

Additional destinations, changes, or revisions beyond this will require an additional planning fee.

What I Don’t Do

To keep your trip seamless and fully supported, there are a few services I do not offer:

  • I do not book or manage only part of a trip
  • I do not price match online deals or promotions
  • I do not take over trips you have already booked
  • I do not manage flights booked outside of Adventurous Escapes
  • I do not offer one-off or à la carte planning services

All cancellation requests must be sent to Adventurous Escapes in writing via email.


As a result of cancellation or changes to confirmed bookings, Adventurous Escapes's and third-party Supplier’s cancellation penalties will apply.